Privacy Policy (GDPR)

1. Data Collected

We collect the following data:

• last name, first name
• email address
• postal address
• phone number
• payment information (not stored)
• browsing data (cookies)

2. Purpose of Collection

Your data is used to:

• process and deliver your orders
• manage customer service
• prevent fraud
• improve user experience
• send you marketing information (with your consent)

3. Legal Basis (GDPR)

The collection of your data is based on:

• the execution of a contract (order)
• your consent (newsletter, cookies)
• legitimate interest (security, fraud prevention)

4. Data Sharing

We share your data only with:

• Shopify (hosting)
• Stripe (secure payment)
• Our carriers (delivery)

No sharing with third parties for commercial purposes.

5. Retention Period

Data is retained for:

• 5 years for orders
• 3 years for marketing interactions
• and can be deleted immediately upon request (excluding legal obligations)

6. Your Rights

You can request at any time:

• access to your data
• their modification
• their deletion
• the restriction of processing
• the objection to marketing

Contact: contact@erotech-vibes.com

7. Cookies

The website www.erotech-vibes.com uses cookies for:

• navigation
• statistics
• personalization
• payment functionality

You can manage your preferences through your browser settings.

8. Security

Erotech Vibes Limited implements technical and organizational measures to protect your data:

• encryption
• secure storage
• limited data access

Hosting

The website is hosted by Hostinger.