Shipped within 24 to 48 business hours
100% discrete shipping, straight to your door
TCS
GENERAL TERMS AND CONDITIONS OF SALE (GTC)
1. Identity of the Seller
The website www.erotech-vibes.com is operated by Erotech Vibes Limited, a company registered in Hong Kong.
For any questions or requests for assistance:
📧 contact@erotech-vibes.com
2. Products
The products offered by Erotech Vibes are electronic intimate wellness accessories intended for personal use.
Photographs, descriptions, and specifications are presented with the utmost care to be as accurate as possible. However, slight variations in color, texture, or presentation may occur.
By placing an order on the website, the customer declares that they are at least 18 years old and possess the legal capacity required to make a purchase.
3. Product Availability
Products are offered subject to stock availability.
In the exceptional event of unavailability after an order has been validated, the customer will be informed as soon as possible and may choose between waiting for a restock, receiving a store credit, or a refund of the amount concerned.
4. Ordering
Any order placed on the website implies full and unreserved acceptance of these General Terms and Conditions of Sale.
An order confirmation is sent by email after payment validation.
Erotech Vibes Limited reserves the right to refuse or cancel an order in the event of:
- suspicion of fraud;
- incomplete or incorrect information;
- misuse of the service;
- prior dispute with the customer.
The customer is responsible for the accuracy of the information provided during the checkout process, particularly the delivery address.
5. Customer Account
The customer can create a personal account to easily track their orders and access their purchase history.
The customer is responsible for maintaining the confidentiality of their login credentials and for all activities carried out under their account.
6. Prices
Prices are displayed in euros (€) and include applicable taxes where applicable.
Any shipping costs are clearly displayed before the order is finalized.
The price invoiced is the one indicated at the time of order validation.
In the event of an obvious pricing error or a technical anomaly beyond our control, Erotech Vibes Limited reserves the right to cancel the order after informing the customer and fully refunding any amounts paid.
7. Payment
Payments are processed through secure payment service providers.
The available payment methods are indicated at checkout and may include, among others:
- credit/debit card;
- Apple Pay;
- Google Pay.
Erotech Vibes Limited does not store any banking data.
Our Customers’
feedback
Pleasure can be shared through words. Explore the experiences of women who have embraced a touch of softness, confidence, and sensation in their everyday lives. Each story reveals a personal moment of well-being, a rediscovery of self, an intimate escape where body and mind are in perfect harmony.
I love the elegant design and the softness of the materials. You can tell the brand has thought of everything: comfort, ergonomics, and aesthetics.
Camille D.
I am really impressed with the quality of its products. The finishes are flawless, and the sensations are subtle yet powerful.
Élodie R.
I love how this product puts feminine well-being at the center, without any clichés. The design is stunning, and the sensations are both subtle and powerful. A truly personal moment of connection.
Manon B.
Je suis tombée sous le charme dès la première utilisation. L’objet est beau, discret et procure une vraie sensation de bien-être. Une vision moderne et positive du plaisir féminin.
Inès H.
The Erotech Journal
A space to better understand yourself
Discover our tips, guides, and inspirations to reconnect with your body and your sensations.
Unwind
Breathe, release tension & create a calm space.
Understand
Listen to your body and identify what makes you feel good.
Enjoy
Live your moment, without a goal, just for you.
A question ?
Feel free to reach out with any questions or inquiries. Complete the form below, and we’ll respond promptly. Your satisfaction is our top priority, and we’re here to guide you.